We are dedicated to offering exceptional shopping experiences to customers worldwide. Below is our delivery policy, which we encourage you to review carefully for detailed information.
Delivery Coverage
Our delivery services extend globally, ensuring that customers everywhere can access our premium products.
Delivery Timelines
Delivery times vary based on the destination and the chosen delivery method. Below are our estimated delivery periods:
– Standard Delivery: 10-15 business days
– Express Delivery: 7-10 business days
Please note that these estimates do not include order processing time, which typically takes 1-2 business days.
Delivery Costs
Delivery fees depend on the destination and the selected delivery method. The exact cost will be displayed on the checkout page when you choose your delivery option.
Order Processing
– Orders are processed within 1-2 business days.
– During peak seasons, holidays, or promotional periods, processing times may be longer.
– Once your order is shipped, you will receive a confirmation email containing tracking details.
Order Tracking
– You can monitor your order’s status via our order tracking page or by using the link provided in the confirmation email.
– If your order does not arrive within the estimated timeframe, please reach out to our customer service team via email or phone.
Delivery Address
Please ensure that the delivery address you provide is accurate and complete. We are not liable for delivery issues caused by incorrect or incomplete addresses. If you need to update your delivery address, contact our customer service team promptly.
Failed Deliveries
– If you are unavailable at the delivery address, the courier may leave a pickup notice or attempt redelivery.
– If the order is returned to us due to multiple failed delivery attempts, we will contact you to arrange a reshipment. Additional fees may apply for redelivery.
Lost or Damaged Packages
– In the event of a lost or damaged package during transit, please notify our customer service team immediately.
– We will work with the delivery provider to investigate and resolve the issue promptly.
Special Circumstances
– Delivery times may be extended in certain situations, such as severe weather conditions. We will strive to minimize delays caused by factors beyond our control.
– Some areas may be subject to delivery restrictions. If your address falls within a restricted zone, we will notify you promptly and cancel the order if necessary.
If you have any questions about our delivery policy or require further assistance, please feel free to contact us.
Contact us
Email:[email protected]